Goal #3

Goal #3 - Develop a culture of operational excellence and continual improvement.

Strategies:

Create a thriving workplace.

• Key Action: Create opportunities for employees to participate in relevant professional development activities.
• Key Action: Boost communication channels throughout the park to improve collaboration, information sharing, and feedback.
• Key Action: Support employee health and wellness with an emphasis on work-life balance.
• Key Action: Improve appreciation and recognition of employees.

Build Organizational Capacity.

• Key Action: Identify which park operations could be contracted, leveraged with volunteers, simplified, or enhanced with improved technology in order to increase our internal capacity.
• Key Action: Continue to explore opportunities to share resources with other NPS units and entities.

Strengthen and expand partnerships and volunteer relationships that align with park priorities.

• Key Action: Diversify volunteer work opportunities to benefit all aspects of park operations.
• Key Action: Improve appreciation and recognition of volunteers.
• Key Action: Expand outreach and recruitment.
• Key Action: Foster relationships with and increase utilization of partners.

Acknowledgements

Planning Workshop Team Members
Debbie Douglas. Organization Development Consultant
Susan Trail, Superintendent
Jane Custer, Chief of Resource Management
Brandy Ganoe, Management Analyst
Tom Jones, Chief Ranger
Keith Snyder, Chief of Resource Education and Visitor Services
Benjamin Wagner, Chief of Facilities
Corey Wolfensberger, Administrative Officer
Ricky Schriever, Maintenance Supervisor
Andrew Griffith, Maintenance Worker
Joe Calzarette, Natural Resources Manager
Rory Moore, Park Ranger
Olivia Black, Park Ranger
Kathryn Averett Copper, Historian

The park staff would like to thank Debbie Douglas for her exceptional skill at facilitating the creation of this document; Olivia Black for her work as recorder.

Return to the Strategic Plan Overview page.